An electronics firm was experiencing high rejections in their multiple connector manufacturing departments. "p" charts were introduced as part of a program to reduce defectives. Control limits were based on prior history, using the formula:

P' is the historical value of percent defective and n is the number of pieces inspected each week. After six weeks, the following record was accumulated

1,000 pieces were inspected each week in each department. Which department(s) exhibited a point or points out of control during this period (round off calculations to nearest tenth of a percentage point)?

The primary advantage of the Latin square design, compared to the factorial design, is that

What does a corrective action do to prevent an existing noncomformity, defect or undesirable situation from recurring?

An audit will be viewed as a constructive service to the function which is audited when it

Quality audits do NOT provide