Question 6
When using a control chart, a point plotting within the limits on the chart is
Question 7
What order do the following corrective action steps normally take for nonconforming product?
I. Analyze the problem.
II. Assign responsibility.
III. Take preventive action.
IV. Evaluate potential importance.
V. Investigate possible causes.
I. Analyze the problem.
II. Assign responsibility.
III. Take preventive action.
IV. Evaluate potential importance.
V. Investigate possible causes.
Question 8
When trying to find all possible causes of a problem, which of the following tools would be useful?
I. Systematic troubleshooting and brainstorming.
II. Fishbone diagrams and histograms.
III. Checklists and scatter diagrams.
IV. Control charts and graphs.
I. Systematic troubleshooting and brainstorming.
II. Fishbone diagrams and histograms.
III. Checklists and scatter diagrams.
IV. Control charts and graphs.
Question 9
In the planning of a new major manufacturing program, the greatest quality effort should be put logically in
Question 10
What is the key ranking difference between the Deming philosophy and the Malcolm Baldrige award criteria?