A.An organization, individual or company involved with your business such as customers, competitors and partners that you wish to track in Salesforce. The Icon is a file folder.

B.Any potential revenue-generating event ("sales deal" ) that you want to track in Salesforce. The Icon is a Coin.

C.Any individual or influencer associated with an account that you want to track in Salesforce. The Icon is a business card.

D.Any person, organization or company that may be interested in your products and services, not yet customers. The Icon is a green Star Man.

A.False

B.True

A.Developer, Enterprise and Unlimited only

B.All editions

C.All except Professional

D.Professional and Enterprise

E.Professional, Developer and Enterprise

F.Enterprise and Developer only

A.False

B.True

A.To allow users to use different page layouts

B.All of the above

C.To allow users to see different values in picklists depending on their job function

D.To allow users to use different Business Processes depending on their job function