Adding Records: If I add a duplicate record because I haven't searched before adding a new one, the following events will be likely to happen:

Which of these is NOT true of "list views" in SFDC:

Using the following hierarchy, if a sharing rule exists granting Operations Person Read/Write access to Sales Management on the Account Object, what access does Operations Management have to Sales Management's accounts?
Default access for the
Account object is Public Read Only.
Executive Management
Sales Management
Sales Person
Operations Management
Operations Person

Methods to automate leads?

Which salesforce.com feature allows the org to capture ROI on online advertising?