There are many dashboard components from SF Labs including the Apex Dashboard Kit which can be installed:

You must be a user of salesforce.com in order to Receive an email notification in the case escalation process:

Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on
pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.
How should an administrator solve for this issue?

All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT:

Assume the Organization Wide default sharing is set to private for all objects and no sharing rules have been created. You have two users in the Sales Rep Role, can they view each other's data?