Universal Container's support team needs to track service level agreements for customers. Today, they manually look up contracts by name when a customer calls. How can an administrator automate this process?

The inside sales manager at Universal Containers wants to be able to report on how long leads have a Lead Status of "Open" before the status changes to another value. Additionally, the sales team has requested the status value be changed with fewer clicks. What should the administrator do to meet this requirement?

A Standard user wanted to add a value on a Picklist. Currently, the system Admin is not able to do this. What can the System Admin do?

The VP for Marketing wanted to create a new campaign per region on Accounts with no open Opportunities. What tool can you use?

List the different prices that are available for a product. Choose three answers.