Free Access Salesforce.CRT-211.v2022-06-25.q241 Practice Test (Page 12)

Question 51

The distributors at Cloud Kicks are eligible for support based on a specific service contract-How should the administrator show this in Salesforce?

A.Use entitlement management.

B.Add a service contract to the record.

C.Build a new custom object.

D.Turn on Service Cloud.

Question 52

Leads come to universal containers from various sources and need to be assigned to the correct sales team. When a lead comes for the APAC region, it can be passed to an external partner if the sales director approves the transfer. The partner's channel manager must be notified when the partner has been assigned the lead.
At the minimum, which combination of automation tools will be needed to meet these requirements?

A.Assignment rules and workflow rules.

B.Assignment rules and approval processes

C.Assignment rules, approval processes, and workflow rules

D.Assignment rules, auto-response rules, and workflow rules

Question 53

A system administrator wants to change the field type from a lookup field to a master-detail field. What must the system administrator check in order for the change to be implemented successfully?

A.Make sure that all lookup fields on the record are filled up

B.Make sure that the lookup field has a related record

C.Option4

D.Make sure the lookup value is required

Question 54

How should an administrator ensure article managers use specified values for custom article fields?

A.Create a formula field m the article.

B.Create different record types for different requirements.

C.Require a held on the page layout.

D.Use field dependencies on record type

Question 55

Which text formula is correct to assign a value based on a custom lead field?

A.CASE( Lead_Score__c , 10, Cold, 20, Warm, 30, Hot)

B.CASE( Lead_Score__c , 10, "Cold", 20, "Warm", 30, Hot)

C.CASE( Lead_Score__c 10, "Cold", 20, "Warm", 30, Hot, "Null")

D.CASE( Lead_Score__c , "10", Cold, "20", Warm, " 30", Hot, Null)

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Question 51

Question 52

Question 53

Question 54

Question 55

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