Free Access Salesforce.CRT-211.v2022-10-04.q141 Practice Test (Page 26)

Question 121

What are two considerations an administrator should consider when setting up quotes?
Choose 2 answers

A.Price books must be active in an opportunity before you can create quote for the opportunity

B.Quote PDF text aligns to the left side of the page instead of the right.

C.When a quote is deleted the related opportunity and products are deleted as well

D.Quotes can be synced with multiple active quotes

E.Discount fields on quotes can be a negative number

Question 122

An administrator would like to convert a Master-Detail relationship to a Lookup relationship. What actions should be taken prior to converting the relationship?

A.Delete all reports that use the master object with the detail object report type.

B.Remove child object related lists from the parent object page layouts.

C.Delete all roll-up summaries that reference the detail object prior to converting,

D.Select the Allow Reparenting option on the master-detail relationship.

Question 123

In a private sharing model, what is a possible reason a user can view an account record without being the record owner or system administrator?

A.The user is in a public group at the top of the group hierarchy.

B.The user is a member of a queue that owns the account.

C.The user's direct report in the role hierarchy owns the account.

D.The user is a member of the account team.

Question 124

A sales manager cannot view a contact owned by a salesperson. The salesperson is below the sales manager in the role hierarchy. Why can't the sales manager view the contact?

A.The contact is not linked to an account.

B.Contact sharing settings have Grant Access Using Hierarchies unchecked.

C.The contact has not been manually shared with the manager.

D.Contact sharing settings are Private.

Question 125

Universal Containers wants to use the Omni Channel routing feature in Service Cloud. They are using assignment rules and want to ensure that the routing chosen meets the requirements.
What should an administrator take into consideration before implementation?

A.Assignment rules are triggered when an agent accepts the work and edits and saves the work.

B.The least active routing model looks for the agent who has the largest maximum work capacity.

C.If there is a tie in the Omni-Channel routing logic, Omni-Channel routes the work to the agent who most recently received a work item.

D.Assignment rules are triggered when Omni-Channel routing routes a work item to an agent and the agent accepts the work.

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Question 121

Question 122

Question 123

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Question 125

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