A.Contacts

B.All of the above

C.Leads

D.Accounts

E.Solutions

F.Custom objects

A.It is possible to have multiple active assignment rules.

B.A workflow field update can be used instead.

C.Cases may be assigned to queues (if configured).

D.Cases may be assigned to public groups (if configured).

A.True

B.False

A.Person accounts do not have the Account Hierarchy feature.

B.Person Accounts can be enabled in setup.

C.Leads cannot be converted to Person Accounts.

D.Person accounts can have contacts.

E.Person accounts do not have a "Parent Account" field.

A.False

B.True