Which two are capabilities of record types? (Choose two.)

What feature can an app builder use to automatically assign cases that have been open longer than three days to the next support tier?

You have created a workflow rule to send an e-mail in your configuration sandbox. For some reason it's not working, what should you double check? (Choose two.)

Universal Containers provides access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their job function.
How can this requirement be met?

Universal Containers wants to automate a business process using workflow. They are aware that workflow rules may cause recursive behavior, and as a result certain actions will only cause workflow rules that didn't fire previously to be retriggered.
What workflow action might cause this behavior? (Choose two.)