A.Requests can contain many items; and Items can be any item from the catalog.

B.Vendors can sell multiple products; and products can be sold by multiple vendors.

C.A Configuration Item can belong to multiple Classes; and Classes can contain multiple Configuration Items.

D.A Task can trigger many Workflows; and a Workflow can trigger many Tasks

A.Business Service Map

B.Dependency View

C.CI Class Map

D.CSDM Schema

A.As scratchpad variables

B.As newly generated icons

C.As new tabs

D.As data pills

A.A change record

B.A record of sc_task

C.A problem record

D.A record of sc_req_llem table

E.An Incident record

A.Federal Workflows

B.IT Workflows

C.Manufacturing Workflows

D.Employee Workflows

E.Infrastructure Workflows

F.Customer Workflows