Free Access ServiceNow.CSA.v2025-06-23.q206 Practice Test (Page 3)

Question 6

Where would you go in ServiceNow to order services and products offered by various departments?

A.Service Catalog

B.Self Service

C.Service Department

D.Customer Service

Question 7

Access Control rules are applied to a specific table, like the Incident table. What is the object name for a rule that is specific to the Incident table and the Major Incident field?

A.incident.major_incident

B.incident||major_incident

C.incident=>major_incident

D.incident<=>major_incident

E.Incident.Major_Incident

Question 8

An IT user calls the service desk because his work needs to be completed on ask records. All he can see a Self Service on his homepage when he logs in to the ServiceNow instance. What issue could explain this?
Choose 2 answers

A.His user account Is not logged in properly

B.His user account was not approved by his manager

C.His user account does not Belong to any groups, which contain the ITIL role

D.His user account does not have ITIL role

E.His user account failed LDAP authentication

Question 9

Which action enables personalization in a form for the admin role, only?

A.Navigate to sys_form_properties.list and set the property glide.ui.enable_personalize_form.admin to true.

B.Navigate to Context Menu > Configure > Form Layout and select 'Enable Personalization' and Enter the
'admin' role.

C.Navigate to Context Menu > Configure > Table and add the role 'Admin' in the 'Available User' list box.

D.Navigate to sys_properties.list find the property glide.ui.personalize_form.role and set the Value to admin.

Question 10

How would you define an Access Control, to allow a user with iti role to have permission to create incident records?

A.Name: incident. None; Operation: create; Role: itil

B.Name: incident.*; Operation: write; Permission: itil

C.Name: incident Any, Operation: write, Permission: itil

D.Name: incident None, Permission: create: Role: itil

E.Name: incident"; Permission: write; Role: itil

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Question 6

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