The globalization of a supply chain typically increases uncertainty and:

A sales and marketing directory who wants to transform a company into a customer-driven organization most likely would consider:

A firm is undertaking a revision of its financial metrics to make them more comprehensive and has decided to use metrics such as return on investment (ROI), return on assets (ROA), and economic value added (EVA).
This is an example of utilizing which of the following types of metrics?

Replacing a raw material in a manufacturing process with an alternate material that reduces emissions is an example of using:

What is the starting point of a product when a customer-focused strategy is pursued?