Online Access Free CT-UT Practice Test

A company distributes its products over a web shop where users can put items in their shopping cart. After they click on "checkout", the checkout process starts and users cannot go back anymore to correct possible mistakes. The only way is to hit the "back" button of the browser, which might lead to an expired session and therefore losing all items in the shopping cart.
Which of the following heuristics would best describe this usability issue?

• A.User control and freedom
• B.Aesthetic and minimalist design
• C.Help and documentation
• D.Visibility of system status

The usability team has written a usability test report. The report has the following structure:
Executive summary (1 page)
Table of contents (1 page)
Findings and recommendations (5 pages)
Objectives (2 pages)
Purpose (2 pages)
Contacts (1 page)
Which best practice does this usability test report violate?

• A.The report is too long
• B.The report makes use of usability jargon
• C.The report misses positive findings
• D.The report misses a description of the evaluation method

In a short conversation, a potential customer mentions that accessibility is of great importance to them. What does this mean?

• A.They use prototyping in their development process
• B.They focus on quantitative usability evaluations
• C.They focus on agile development
• D.They also seek to address users with limitations

Which of the following is a principal task of the usability test moderator role?

• A.Define testing tasks
• B.Log usability problems
• C.Write a usability test plan
• D.Create a survey plan

Which of the following is the correct distinction between formative and summative usability evaluation?

• A.Summative evaluations mostly rely on experts, formative evaluations require users
• B.Summative evaluations mostly rely on user tests, formative evaluations require experts
• C.Summative evaluations focus on improvement, formative evaluations assess the outcome
• D.Summative evaluations assess the outcome, formative evaluations focus on improvement