Online Access Free CTA Practice Test

What does a ServiceNow governance framework typically define?
Choose 3 answers

• A.How work gets done on the platform
• B.What decisions need to be made
• C.How decisions are made
• D.Who is involved in decision-making
• E.Recurring schedules for governance meetings

A company is preparing for a ServiceNow instance upgrade. Which tool shortens the time tovalidate critical processes post-upgrade?

• A.System health dashboard
• B.Manual testing scripts
• C.Automated Testing Framework (ATF)
• D.Test Management 2.0

Which encryption solution would ensure that customer credit card numbers were encrypted before being stored in the cloud and would allow for easy administration of encryption keys?

• A.Database Encryption
• B.Client-side Encryption
• C.Server-side Encryption
• D.Edge Encryption

When advising on release and instance management, what should be considered as key governance factors?
Choose 3 answers

• A.Operating model and development approach
• B.Release performance and instance usage analytics
• C.Day-to-day instance performance metrics
• D.Number and purpose of instance environments
• E.Platform scope and deployed applications

A system administrator, Priya, notices that certain Configuration Items (CIs) in the CMDB have not populated the required and recommended fields, impacting data integrity. Which KPI should Priya review to diagnose this issue?

• A.Completeness
• B.Relationships
• C.Correctness
• D.Compliance