Online Access Free C_C4C14_1811 Practice Test

Your test tenants have been upgraded. Your production tenants will be upgraded in two weeks. Which activities should be avoided until the production tenant upgrade is complete? Note: There are 2 correct answers to this question.

• A.Update fine-tuning
• B.Apply SDK solution
• C.Request new tenants
• D.Create business roles

How do you restrict the completion of the main ticket when the related sub ticket are still open?

• A.By creating a user defined ticket status
• B.By creating workflowrule
• C.By enabling scoping questions
• D.By Activating fine tuning activities

How do you create an assignment for a service technician in SAP Service Cloud?

• A.Use a time report
• B.Use SAP Multi-resource Scheduling
• C.Use a ticket routing rule
• D.Use the Resource Scheduler

You create a custom report
Which of the following activities can you perform as a
Note: There are 2 correct answers to this question.

• A.Assign the report to a work center
• B.Create a report view in a web browser
• C.Add key figures and characteristics
• D.Change the data source

Where do you configure service levels in SAP Cloud for Service? Note: There are 2 correct answers to this question.

• A.In the Service Control Center
• B.In Administrator Work Center
• C.In Scoping
• D.In Fine-tuning