Online Access Free C_C4H520_02 Practice Test

What can you personalize in the Customer Self-Service portal? Note: There are 3 correct answers to this question.

• A.Portal logo
• B.Main and accent colors
• C.Menu icons
• D.Landing page
• E.Portal background image

Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.

• A.The SAP support team can modify report templates.
• B.Users can delete report templates.
• C.Users can modify report templates.
• D.Administrators can preview report templates.

How would a field service technician update the service assignment status?

• A.By adding a checklist
• B.By opening the service assignments
• C.By navigating to the address on the service assignments
• D.By setting the relevant workflow step

For which scenarios do you need a service call instead of an activity in SAP Field Service Management? Note:
There are 2 correct answers to this question.

• A.When you need to record a problem for the customer
• B.When you need to send an engineer to the customer
• C.When you need to plan an appointment at the customer
• D.When you need to set up a meeting with the customer

Which SAP Analytics Cloud stories are available to download for SAP Field Service Management? Note:
There are 2 correct answers to this question.

• A.Field Service Checkout Report
• B.Field Service Performance Dashboard
• C.Field Service Capacity Overview
• D.Field Service Smartforms and Feedback