Question 16

As a service planner, you are viewing the list of best matching technicians, which information is displayed? Note: There are 2 correct answers to this question.
  • Question 17

    Which object corresponds to service call in C4C? Choose the correct answer.
  • Question 18

    The Dispatcher drags and drops a service call onto technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on mobile app?
    Choose the correct answer.
  • Question 19

    Which aspect of Self-Service Configuration allow a customer to create a service request? Choose the correct answer.
  • Question 20

    Which statements apply to Reserved Material? Note: There are 2 correct answers to this question.