Online Access Free C_FSM_2211 Practice Test

What object is bidirectional when integrating FSM with C4C? Choose the correct answer.

• A.Service call
• B.Activity
• C.Equipment Item
• D.Service Contract

Where can you reference custom fields in a business rule? Note: There are 3 correct answers to this question.

• A.Permissions
• B.Conditions
• C.Actions
• D.Object type
• E.Variables

What are the key advantages of utilizing the SAP Field Service management Self-Service? Note: There are 2 correct answers to this question.

• A.Online capabilities help you to capture electronic signatures
• B.Interactive Dialogue using AI chatbot allows for No touch service scenarios
• C.Smart forms help you structure your service processes
• D.QR code scanning helps you to easily identify the affected Appliance

What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.

• A.You can link picker and attachment elements together.
• B.You can link two picker elements together.
• C.You can use it to pick PNG files.
• D.You can use it to select an object from a list.

For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.

• A.Ticket and case creation
• B.Customer feedback management
• C.Mobile service execution
• D.Workforce management