Online Access Free C_OCM_2503 Practice Test

Which general recommendations help to deliver change management successfully? Note: There are 2 correct answers to this question.

• A.Be user-centric and empathetic
• B.Establish trustful cooperation with project management
• C.Only use standardized tools and templates
• D.Calculate the return on investment (ROI) for change management activities

What is the key benefit of capturing lessons learned towards the end of a cloud implementation?

• A.It contributes to the organization's capabilities to successfully handle future business transformations.
• B.It supports the project leadership team to identify the project team members who deserve special appreciation for their good work.
• C.It facilitates the hand-over process of important project activities to the IT organization of the company.
• D.It helps to identify ad-hoc activities to foster high and sustainable user adoption after the go-live.

What are success factors for the different dimensions of the change management framework? Note: There are
3 correct answers to this question.

• A.Regarding change leadership, it is important to establish stakeholder management as an ongoing activity.
• B.Regarding change realization, it is important to actively support the business units in the development of a new operating model.
• C.Regarding change effectiveness, it is important to use a balanced combination of change effectiveness measures.
• D.Regarding change communication, it is important to develop a compelling, comprehensive change story.
• E.Regarding change strategy, it is important to fulfill the expectations towards change management.

How do you define the term Organizational Change Management?

• A.It is a selective, singular, and intuitive approach for transitioning individuals, groups, and organizations from a current to a future state with focus on the added value for the impacted users.
• B.It is a comprehensive, cyclic, and structured approach for transitioning individuals, groups, and organizations from a traditional to an agile organizational set-up with focus on the added value for the impacted users.
• C.It is a selective, singular, and intuitive approach for transitioning individuals, groups, and organizations from a traditional to an agile organizational setup with intended business benefits.
• D.It is a comprehensive, cyclic, and structured approach for transitioning individuals, groups, and organizations from a current to a future state with intended business benefits.

What is the added value of a change plan? Note: There are 2 correct answers to this question.

• A.It allows you to coordinate and monitor the progress of all change management activities.
• B.It provides important input for updating the overall project plan.
• C.It facilitates the ranking of change management activities according to their importance.
• D.It helps to identify required resources for the change management execution and to ensure their availability.