Question 21

A service representative creates a service call at midnight for a customer with a contract. The contract's service level agreement specifies a resolution time of 8 hours. The service call shows a resolution deadline of noon. Why is the deadline further out than 8 hours?
  • Question 22

    Item Code AB1234 is controlled by the FIFO valuation method. When this item is issued out of the warehouse, which layer does the system choose first?
  • Question 23

    An accountant needs to record a household payment on a monthly basis. Every month, the payment amount as well as the petty cash and the expense accounts are the same in the journal entry. What is the best practice to achieve this?
  • Question 24

    A sales representative should be able to inform a customer before adding a sales order, if the order exceeds their credit limit. Additionally, the sales manager wants to be notified when a credit limit has been exceeded. How can you implement this? Note: There are 2 correct Answers to this question.
  • Question 25

    Which transaction would cause an increase to the balance of a revenue account?