Online Access Free C_TCRM20_72 Practice Test

Which actions can you perform using the UI Component Workbench?
Note: There are 2 correct answers to this question.

• A.Launch the Application Enhancement Tool to create new fields.
• B.Perform layout changes using the UI Configuration Tool.
• C.Enhance views to redefine controller methods.
• D.Create SAP design objects to change field labels.

Which of the following describes an accurate SAP CRM user interface strategy?
Note: There are 3 correct answers to this question.

• A.Administrators use the CRM WebClient UI.
• B.Administrators use the SAP GUI.
• C.Advanced business users use the SAP GUI.
• D.Business users use the CRM WebClient UI.
• E.Administrators use the People-Centric UI.

You want to download existing SAP ERP customers to SAP CRM.
Which Customizing steps must you perform?

• A.Create the business partner account life cycle.
• B.Create your own account group for the data transfer from SAP ERP to SAP CRM.
• C.Set up the same number ranges in both systems (they must be equal).
• D.Set up the mapping for the classification customer and an account group (PIDE).

You are setting up actions triggering follow-up processes.
Which of the following process types can you select within the action definition?
Note: There are 3 correct answers to this question.

• A.Workflow
• B.SAPscript
• C.Schedule conditions
• D.Method call
• E.Smart Form mail

What are Customizing characteristics for a new transaction type?
Note: There are 2 correct answers to this question.

• A.A transaction type can have multiple internal number range object assignments.
• B.A transaction type can have multiple profiles and procedures assigned to it.
• C.A transaction type must have an item category assigned to it.
• D.A transaction type can have only one leading transaction category.