Online Access Free C_TCRM20_72 Practice Test

Which of the following are part of a typical SAP CRM service process?
Note: There are 2 correct answers to this question.

• A.Performing resource planning for a service order
• B.Billing a service confirmation
• C.Billing a service level agreement
• D.Performing resource planning for a service confirmation

You can define the replication of data from the SAP CRM server to other systems.
Where is the corresponding replication model created?

• A.In the object management
• B.In the administration console
• C.In the Data Integrity Manager
• D.In the BDoc Modeler

Your company runs SAP ERP and SAP CRM but does not utilize the SAP NetWeaver Portal or any other portal product.
What would you do if a SAP CRM user required access to the SAP ERP transaction "Display Bill of Material"?

• A.Start the Virtual Machine Container.
• B.Install the MapBox.
• C.Implement Single Sign-On certificates.
• D.Use the transaction launcher.

You have maintained authorization roles (PFCG roles).
To which objects can you assign these roles?
Note: There are 2 correct answers to this question.

• A.Business roles
• B.Business partner
• C.Users
• D.Organizational units

Your customer is upgrading a system from SAP CRM 7.0 to SAP EHP2 for SAP CRM 7.0.
What should you consider during this upgrade project?
Note: There are 2 correct answers to this question.

• A.Test catalogs for the business functions are included.
• B.Enhancements delivered with EHP1 are part of the new software.
• C.Enhancement package installation replaces Support Package installation.
• D."Core" business functions are automatically activated after the technical upgrade.