Online Access Free C_TCRM20_72 Practice Test

You have decided to utilize the product master concepts to capture some new characteristics by using a new product hierarchy.
Which of the following are steps to enhance a product master in SAP CRM with new fields?
Note: There are 3 correct answers to this question.

• A.Maintain a product catalogue with a list of characteristics.
• B.Create new attributes and a set type.
• C.Assign a new product type to a set type.
• D.Assign a set type to a product category.
• E.Assign a product category to a product master.

Which Customizing settings are required to bill an SAP CRM sales order?
Note: There are 2 correct answers to this question.

• A.Item category determination of the CRM billing item category
• B.Billing Relevance setting in ERP sales item Customizing
• C.Billing Relevance setting in CRM sales item Customizing
• D.Billing Relevance setting in CRM sales order Customizing

What are Customizing characteristics for a new transaction type?
Note: There are 2 correct answers to this question.

• A.A transaction type must have an item category assigned to it.
• B.A transaction type can have multiple internal number range object assignments.
• C.A transaction type can have multiple profiles and procedures assigned to it.
• D.A transaction type can have only one leading transaction category.

What is the common way to define multiple organizational structures in SAP CRM?

• A.Integrate organizational structures for sales, service, and marketing in one organizational model.
• B.Maintain organizational structures in SAP ERP and replicated them to SAP CRM.
• C.Use SAP GUI.
• D.Define multiple organizational structures using a matrix within the organizational model.

Which of the following areas in SAP CRM focuses on an indirect sales process?

• A.Live Web Collaboration
• B.Lead Management
• C.Web Channel Management
• D.Partner Channel Management