Online Access Free C_TCRM20_73 Practice Test

Which of the following business transactions can be created within SAP CRM?
There are 3 correct answers to this question.
Response:

• A.Delivery
• B.Sales Order
• C.Problem
• D.Purchase Order
• E.Service request

You can integrate CRM activity management with groupware applications This means that you can synchronize business activities and tasks in your CRM calendar and groupware calendar. In this context, which of the following statements are true?
(Choose Correct Answer)
Response:

• A.The SAP Groupware Adapter is used
• B.Groupware integration with CRM Enterprise is server-based
• C.Data is exchanged in both directions
• D.Message transfer is performed using XML-SOAP.
• E.Reat all answers are correct

You are going to customize SAP CRM billing, which of the statements are correct?
There are 2 correct answers to this question.
Response:

• A.Default value for the billing type is stored in the details of billing item category
• B.A billing unit is a CRM business partner having role 'Billing Unit'.
• C.You can assign more than one sales organization to a billing unit
• D.A billing unit can not be defined separately and independently of Sales & Service organization.

Which of the following are part of CRM e-selling solution?
Please choose the correct answer.
Response:

• A.Customer Self Service.
• B.Shopping Basket Management.
• C.Quotation and Order Management.
• D.Interactive Selling and Configuration

Which of the following can be a of Business partner source in SAP CRM?
There are 2 correct answers to this question.
Response:

• A.SAP ECC
• B.CRM web channel self registration via web shop
• C.SAP APO
• D.BI (Leads)
• E.External List Management.