Online Access Free Change-Management-Foundation Practice Test

Which is an engagement level of Mayfield's stakeholder radar technique?

• A.Ideal
• B.Required
• C.Vital
• D.Must have

Which advice is given about managing the 'complex responsive processes' that surround emergent change?

• A.Ignore any 'unofficial' discussions between managers and staff
• B.Restrict communications about change to only those who need to know
• C.Focus on the main purpose of the change father than specific events
• D.He prepared to spend time addressing every specific issue that anses

Social neuroscience summarizes 5 brain processes involved in social situations using the mnemonic SCARF.
What does the F represent?

• A.Fight
• B.Faith
• C.Fairness
• D.Fear

Which of the following statements about diverse teams are true?
1.Quicker to make decisions than teams of 'similars'
2.Members understand each other immediately

• A.Only 1 is true
• B.Only 2 is true
• C.Neither 1 nor 2 is true
• D.Both 1 and 2 are true

When assessing the severity of change impacts during a stakeholder impact assessment, what is meant by the coverage of impact?

• A.The number of change initiatives affecting a specific stakeholder category
• B.The proportion of a given stakeholder group that are impacted by a change
• C.The number of change agents required to support the change
• D.The probability of unintended consequences affecting a stakeholder group