Online Access Free Change-Management-Foundation Practice Test

Which is an engagement level of Mayfield's stakeholder radar technique?

• A.Vital
• B.Ideal
• C.Required
• D.Must have

Which approach is recommended for helping people through the 'change curve'?

• A.Recognize negative emotions as a sign that the change is being managed badly
• B.Actively involve line managers in listening and providing support
• C.Assume that everyone will eventually move on in time to deal with the change
• D.Advise people not to discuss their problems with colleagues

Which item should be included within the communication plan?

• A.The expected benefits of implementing a change
• B.The reasons behind change initiative and the priorities for implementation
• C.How the results of a communication activity will be monitored and evaluated
• D.Details on what preparations have the completed prior to a change

Which of the following statement about communication approaches that encourage engagement during change are true?
It is helpful to delay communication until all the information is avoiding the risk of misleading people with insufficient data.
An external communications agency should be asked to relay messages when dealing with a difficult change.

• A.Neither 1 or 2 is true
• B.Both 1 and 2 are true
• C.Only 2 is the true
• D.Only 1 is true

Which MBTI preference would bring a rational approach to selecting an outcome?

• A.Thinking
• B.Introvert
• C.Feeling
• D.Perceiving