Question 36

Universal Containers need to create a Support Community with the following requirements: - Customer and partner users will be members of this community and use the customer community and partner community license, respectively - A customer user should be able to see all cases opened for their account, including cases are opened by their colleagues - Customer users must be able to collaborate with all Community users What two things should a Salesforce Admin do to accomplish this? Choose 2 answers
  • Question 37

    Universal Containers is launching a Community to provide a self-help channel to their customers and partners.
    Customers and partners will search for articles, participate in discussions, and raise cases. Partners will be able to raise casesfor their customers, but will NOT need channel sales capabilities. Which license should a Salesforce Admin use for the partner users?
  • Question 38

    Universal Containers builds their customer Community on Napili templates. They create several recommendations that are visible on the home page, including one for their annual conference event. After the event, the Salesforce Admin needs to remove the event recommendation. Where should the Salesforce Admin delete the recommendation?
  • Question 39

    A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
    What three things should the Salesforce Admin do to brand this Community using Community Builder?
    Choose 3 answers.
  • Question 40

    Universal Containers builds a partner community for their dealers.
    They set up the partner account with two roles to represent sales employees and their managers.
    After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the parner account. How should the Salesforce admin fulfil this requirement?
    Select one or more of the following: