Question 96

One of the features of Salesforce Communities is being able to nest Topics (i.e. Level 1 (parent), Level 2, Level 3) what is the maximum number of topics you are able to create for each level?
  • Question 97

    Northern Trail Outfitters uses Knowledge Articles to address customer questions in their Customer Service (Napili) Template-based Community. They need to know if these Articles are helpful to customers when they search for help in the Community.
    What is the most efficient way for a Salesforce Admin to get this information from customers?
  • Question 98

    Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
    Select one or more of the following:
  • Question 99

    Universal Containers needs to enable public access to a Community. How should a Salesforce Admin fulfil this requirement?
    Select one or more of the following:
  • Question 100

    Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?