Question 71
The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques." How should the administrator ensure this happens?
Select one or more of the following:
Select one or more of the following:
Question 72
Unauthenticated users are unable to see some articles on a Universal Containers Community. Universal Containers has articles associated to the Public Knowledge Base channel and Topics associated to the correct data categories.
How should the Salesforce Admin troubleshoot this issue?
How should the Salesforce Admin troubleshoot this issue?
Question 73
Universal Containers need to launch a Community within 2 weeks. Everything must be driven by configuration with no custom code or AppExchange components.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
The following are the requirements for their Community:
- Branding is limited to the logo and company colour palette.
- Chatter Groups will be used for private product collaboration.
- Users should be able to submit a support case
- Users should be able to view invoice information (external object using Salesforce Connect)
- Users should be able to view order information (saved in the Standard Order object in Salesforce) Which three requirements can be accomplished with the Customer Service (Napili) Template?
Choose 3 answers.
Question 74
You wish to share cases created and owned by your community users (Customer Community Plus) with the internal product support team, what is the best way to achieve this?
Question 75
What declarative Community Branding features are available in the Community Builder? [Pick 3]
