Free Access Salesforce.DEX-403.v2024-01-10.q173 Practice Test (Page 17)

Question 76

What is a true statement regarding case assignment rules? (Choose 3 answers)

A.They allow for more than one rule entry for each assignment rule

B.Salesforce processes case assignment rules before workflow rules

C.They allow cases to be assigned to a queue

D.They allow for more than one active rule at the same time

E.A predefined Case Team is mandatory for each rule entry

Question 77

Duplicate management for leads has been implemented at universal containers but it seems duplicate leads are still being created. The org wide default is set to "Private" for leads.
Which two actions help prevent duplicate leads from being created?
Choose 2 answers.

A.Change the lead matching rule to block on create

B.Change the lead duplicate rule details to bypass sharing rules

C.Change OWD for leads for public read

D.Change OWD for leads to public edit

Question 78

The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass email functionality has a limitation on the number of emails that can be sent each day.

A.Develop Apex code and Visualforce pages to send the emails.

B.Download all contacts to a CSV file and use an email client to send the mails

C.Research and evaluate products available on AppExchange to send mass emails

D.Request Salesforce increase the number of maximum daily mails.

Question 79

The Director of customer service wants to receive a notification when a case stays in the '' new'' status for more than four business hours.
Which two automation processes should be used to accomplish this?
Choose 2 answers

A.Scheduled Apex

B.Process Builder

C.Flow Builder

D.Escalation rules

Question 80

Universal con needs a field on the account to track how many opportunitiesare closing within the next 30 days. What can be used?

A.Workflow rule

B.Apex code

C.Roll-up summary field

D.Process builder

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Question 76

Question 77

Question 78

Question 79

Question 80

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