Question 76
What should an app builder do to upgrade an unmanaged package that has been installed into production?
Question 77
Universal Containers (UC) utilizes two custom picklist fields called sales_Organization__c and Pricing_Tier__c.
Which validation rule should an app builder use to ensure pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada?
Which validation rule should an app builder use to ensure pricing_Tier__c is required for customers with a Sales_Organization__c value of Canada?
Question 78
AW Computing has a custom object for service plans.
A service plan needs to be associated to one and only one contact. The support manager noticed if the wrong contact is associated, the reps are unable to change the contact. The app builder already confirmed the user has correct access to the field and there are no validations associated with the service plans.
What could be causing the issue?
A service plan needs to be associated to one and only one contact. The support manager noticed if the wrong contact is associated, the reps are unable to change the contact. The app builder already confirmed the user has correct access to the field and there are no validations associated with the service plans.
What could be causing the issue?
Question 79
Which statement is true about field update actions from workflow rules and approval processes? Choose 2 answers
Question 80
A Customer Support Manager at Universal Containers would like to implement call scripting for their caller agents. What automation tool can be used to accomplish this?