Question 41
Universal Containers (UC) management has identified a total of ten text fields on the Contact object as important to capture any changes made to these fields, such as who made the change, when they made the change, what is the old value, and what is the new value. UC needs to be able to report on these field data changes within Salesforce for the past 3 months. What are two approaches that will meet this requirement? Choose 2 answers
Question 42
Cloud Kicks needs to purge detailed transactional records from Salesforce. The data should be aggregated at a summary level and available in Salesforce.
What are two automated approaches to fulfill this goal? (Choose two.)
What are two automated approaches to fulfill this goal? (Choose two.)
Question 43
Universal Containers (UC) is implementing a new customer categorization process where customers should be assigned to a Gold, Silver, or Bronze category if they've purchased UC's new support service. Customers are expected to be evenly distributed across all three categories. Currently, UC has around 500,000 customers, and is expecting 1% of existing non-categorized customers to purchase UC's new support service every month over the next five years. What is the recommended solution to ensure long-term performance, bearing in mind the above requirements?
Question 44
Universal Containers (UC) plans to implement consent management for its customers to be compliant with General Data Protection Regulation (GDPR). UC has the following requirements:
UC uses Person Accounts and Contacts in Salesforce for its customers.
Data Protection and Privacy is enabled in Salesforce.
Consent should be maintained in both these objects.
UC plans to verify the consent provided by customers before contacting them through email or phone.
Which option should the data architect recommend to implement these requirements?
UC uses Person Accounts and Contacts in Salesforce for its customers.
Data Protection and Privacy is enabled in Salesforce.
Consent should be maintained in both these objects.
UC plans to verify the consent provided by customers before contacting them through email or phone.
Which option should the data architect recommend to implement these requirements?
Question 45
A large automobile company has implemented Salesforce for its sales associates. Leads flow from its website to Salesforce using a batch integration in Salesforce. The batch job converts the leads to Accounts in Salesforce. Customers visiting their retail stores are also created in Salesforce as Accounts.
The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which option should a data architect choose to implement to avoid duplicates?
The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which option should a data architect choose to implement to avoid duplicates?
