Online Access Free EX0-101 Practice Test

A process owner has been identified with an "I" in a RACI matrix. Which one of the following would be expected of them?

• A.Manage an activity
• B.Perform an activity
• C.Be accountable for the outcome of an activity
• D.Be kept up-to-date on the progress of an activity

Which process is responsible for the availability, confidentiality and integrity of data?

• A.Service catalogue management
• B.Service asset and configuration management
• C.Change management
• D.Information security management

Which of the following are within the scope of service asset and configuration management?
1.Identification of configuration items (CIs)
2.Recording relationships between CIs
3.Recording and control of virtual CIs
4.Approving finance for the purchase of software to support service asset and configuration management

• A.1, 2 and 4 only
• B.3 and 4 only
• C.All of the above
• D.1, 2 and 3 only

Which process is responsible for ensuring that appropriate testing takes place?

• A.Release and deployment management
• B.Service level management
• C.Knowledge management
• D.Service asset and configuration management

Which of the following are managed by facilities management?
1.Hardware within a data centre or computer room
2.Applications
3.Power and cooling equipment
4.Recovery sites

• A.1, 3 and 4 only
• B.1 and 3 only
• C.All of the above
• D.1, 2 and 3 only