Question 41

The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS.
Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?
  • Question 42

    The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
    Which two options are required to use Advisor Link?
    Choose 2 answers.
  • Question 43

    A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
    Which solution should a consultant recommend?
  • Question 44

    The director of graduate recruitment is interested in Education Cloud. Recruitment staff need to access Opportunity and Campaign Member information about students. The IT director is concerned about cost and suggests using other license types for recruitment users.
    What should the consultant discuss with the client?
  • Question 45

    A university Alumni Relations office is replacing its legacy system with Salesforce. The consultant needs to load a large volume of alumni contact records into a new Salesforce environment.
    Which two actions should the consultant take?