Question 21
An energy company needs to migrate its legacy data to Energy and Utilities Cloud. What's the recommended first step to ensure a proper migration process?
Question 22
During a discovery session, an energy company mentioned they have a high response rate for customer satisfaction surveys. However, the company has noticed consistently negative feedback about its electric utility-payment set-up, stating the customer would like to see payment confirmations from their respective financial institution with payments.
What's one area the consultant should consider for process improvement?
What's one area the consultant should consider for process improvement?
Question 23
An energy company has implemented Energy and Utilities Cloud in its call center, and they're now considering extending Salesforce for their customer self-service portal.
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?
What value would the Energy and Utilities Cloud Communities license provide compared to standard Salesforce Communities?
Question 24
An energy company wants to sell additional commodity products related to services other than electricity and gas.
Which three enhancements need to be considered?
Which three enhancements need to be considered?
Question 25
A customer is ready to migrate and deploy large volumes of configuration components as part of production deployment.
Which two tools support this deployment?
Choose 2 answers
Which two tools support this deployment?
Choose 2 answers
