Which of the following authorization techniques is used to assign permissions and authorize a user based on job title or function?

A user is getting an error message when trying to go to a website. A technician asks the user a few questions to find out more about the issue. The technician opens a browser locally and browses to the same site as the user. Which of the following troubleshooting steps is the technician using by browsing to the same site?

A computer technician is assigned a ticket to install a laptop for a new employee. Due to the arrangement of the workspace, the employee requests that the laptop be installed with the cover closed. Which of the following would be required to satisfy this request? (Choose two.)