Question 121

Universal Containers wants Technicians using the Salesforce Field Service mobile app to indicate when Service Appointments are at risk of late completion.
What should a Consultant recommend to meet this requirement?
  • Question 122

    Geolocation tracking is enabled for Universal Containers's Technicians but should only apply to full-time employees.
    How can geolocation tracking for contractors be disabled?
  • Question 123

    Universal Containers has dispatchers who can set up new territories, define new schedule policies, and control settings on the Gantt chart.
    In addition to Field Service Lightning Dispatcher Permissions and the Field Service Lightning Dispatcher License, which permissions should a Consultant assign to the dispatchers?
  • Question 124

    When customers call in for support at AW Computing, a case is always created. If the issue cannot be solved without dispatching a technician, a work order is created from the case. Milestones are currently being used on cases, and support operations would like to extend the use of milestones to the work orders. To meet this requirement, the system administrator added the milestone Lightning component to the work order Lightning record page. Technicians and managers are reporting that there are no milestones listed when viewing the record.
    How should this issue be resolved?
  • Question 125

    Dispatchers at Universal Containers want to ensure resources assigned to a Work Order have the appropriate level of expertise.
    What should a Consultant implement to accomplish this requirement?