Question 91

A Dispatcher is notified of a local power outage. All service appointments in the affected area must be rescheduled to a different day.
How should the dispatcher update the service appointments?
  • Question 92

    Universal containers want technicians to view work progress through the work order line-item card in the field service lightning mobile app.
    Which configuration steps should a consultant take to meet this requirement?
  • Question 93

    universal containers have a call center that responds to requests from
    customers and schedules time for field service engineers (FSEs) to perform work on assets owned by the client. Call center agents are responsible for booking appointments Which permission set license should be assigned to the call center agents?
  • Question 94

    In the dispatch Console, when viewing the Map, which three data elements can be presented to the Dispatcher? Choose 3 answers
  • Question 95

    Universal Containers has an initiative to increase customer satisfaction by committing preferred resources to accounts and providing prompt service. Which two Scheduling Policies would assist to meet this initiative? Choose 2 answers