Question 16

What user interface setting must be enabled for users to edit records in a list view? (2 answers)
  • Question 17

    A Bank of the Future customer calls the bank to update the address on their account. The call center agent handling the call needs to enter a new address into the system. The agent enters the new contact information using an OmniScript and then needs to generate a prefilled PDF with the new address that can be shared with the customer.
    Which two OmniStudio tools should a consultant recommend to generate the prefilled PDF?
  • Question 18

    Cumulus Cloud Bank is asking the consultant to explain some tools available to integrate Salesforce into several of its back-end/core systems.
    Which three capabilities should a consultant recommend?
  • Question 19

    Which three of the following statements are correct about the Actionable Relationship Center Manager (ARC)?
  • Question 20

    Which 2 considerations should a SF Admin review before enabling Person Account?