Online Access Free GCP-GC-IMP Practice Test

To assign extensions to users, you must first

• A.Assign the extension to the user's phone.
• B.Create a pool of extensions.
• C.Buy the extension number from the carrier.
• D.Add the extension to the dial plan.

Which button would you click to mute yourself when on a call?

• A.Microphone
• B.Vertical bars
• C.Dialpad
• D.Drop-down arrow
• E.Phone with down arrow

How many types of Genesys Cloud Contact Center Licenses are available?

• A.5
• B.3
• C.4
• D.2

What are the operating systems available for Genesys Cloud mobile applications? (Choose two.)

• A.Android
• B.EOS
• C.Blackberry OS
• D.Windows 10 mobile
• E.IOS

What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

• A.Managed IP Phones
• B.Default Station configuration
• C.Base Settings
• D.IP Phone Templates