Online Access Free GE0-806 Practice Test

Using which application can you backup the WFM Database?

• A.WFM Configuration Utility
• B.WFM Database Utility
• C.WFM Backup Utility
• D.WFM Web
• E.Genesys Administrator

In order to successfully create and process a schedule which of the following applications are required to run?
Choose 2 answers

• A.WFM Configuration Utility
• B.WFM Daemon
• C.WFM Builder
• D.WFM for Supervisors
• E.Universal Routing Server

Which statement is correct?

• A.A site is always apart of Business Unit.
• B.A site in WFM always corresponds to a Switch in Genesys Administrator.

What can an Agent using WFM Web for Agents see?

• A.Performance/Adherence
• B.Forecast Scenario
• C.Schedule Scenario
• D.Master Forecast
• E.Master Schedule

What is the relations between Agents and contracts?

• A.Agents are automatically assigned a Termination Date if they do not have a Contract
• B.Contracts determine the types of calls that can be routed to an Agent
• C.Only one Contract can be assigned to an Agent at a time
• D.Agents only need a Contract if they are Multi-Skilled