Online Access Free GE0-806 Practice Test

Which are primary elements of workforce management provided byGenesys WFM?
Choose Answers

• A.Adherence
• B.Mobile Tracking
• C.Service Factor
• D.Forecasting
• E.Scheduling

Is it possible to configure breaks as mandatory elements of a shift?

• A.Yes, for paid breaks only
• B.This depends on other configuration constraints
• C.Yes, for any break
• D.No

Which modules of WFM supervisor are used to set Alerts?

• A.Schedule Intraday
• B.Configuration
• C.Performance

What is the duration for an interaction volume Template?

• A.l month
• B.l year
• C.1 day
• D.1 week

Which of the following is responsible for building WFM schedules?

• A.WFM Builder
• B.WFM Server
• C.WFM Scheduler
• D.WFM Data Aggregator