Online Access Free HP2-B119 Practice Test

What key information is available within the HP Service Portal? (Select two.)

• A.contract details
• B.invoice information on partner or customer by revenue and profit
• C.rebate and commission information
• D.usage reporting (only when remote monitoring is available; page counts by color, paper size)
• E.Skype and MSN free dial-up service to the HP Premium Hotline

Which major types of HP imaging and printing solutions are available to customers? (Select two.)

• A.re-manufactured supplies solutions
• B.direct mail accessories that auto install
• C.optional solutions that extend functionality
• D.HP solutions integrated in the device
• E.third-party solutions integrated in the device

Who provides the contract number for a new deal?

• A.The HP sales representative provides a unique number per deal.
• B.The partner selects the number according to specified rules defined by HP.
• C.The HP local delivery contact provides the number during the handover meeting.
• D.The HP Deal Support Center provides the number by phone per deal.

Which collaterals will the HP Deal Support Center request from the partner when the deal is won? (Select three.)

• A.the remote monitoring prerequisite form, if required
• B.photographs of the customer location
• C.the project plan either in Microsoft Excel or Project format
• D.digital hard copy of the signed customer contract
• E.the Fleet Implementation Sheet containing the serial number, hardware locations, and customer contacts

Why would you install the HP UDA?

• A.to gather device information used in the calculation of the customer's TCO
• B.to enable the HP Service Portal to report hidden devices
• C.to allow reporting of supplies alerts
• D.to gather fault notification across HP MFPs