Online Access Free HP2-H28 Practice Test

Why is HP Printing and Computing Sales specialization important for partners?

• A.Partners will be able to deliver services on behalf of HP to any HP customers. They will not, however, be able to deliver services during the warranty period of the hardware
• B.Partners start accumulating rebates with their first services sale.
• C.Partners will be able to deliver services on behalf of HP only for the hardware they sell. They can also deliver services during the warranty period of the hardware.
• D.Partners selling HP hardware will be able to deliver their own branded services.

Which statement is true about HP Care Pack Services?

• A.HP Care Pack Services cover deployment, usage, and care services in both Consumer and Business markets.
• B.HP Care Pack Services cover care services only.
• C.HP Care Pack services are configurable to many devices with invoicing during the contract duration.
• D.HP Care Pack Services cover a wide range of accessories (e.g.. mouse, key boards) that can be purchased with HP hardware.

Which statement is true about Service Lines?

• A.MG support covers all business levels for Printing Systems.
• B.All Printer Services lines are available for consumers who buy contractual services
• C.The MG computer support line is available for consumers
• D.R4 Commercial support is only available to Small and Medium Business (SMB).

Which statement is true about HP Services for Business Customers?

• A.Post warranty service is ideal for customers that plan long periods of time between product replacements.
• B.Preventative Maintenance Kit Replacement service for PCs is a good option to maintain hardware.
• C.Defective Media Retention service is available only for printers.
• D.Travel and Accidental Damage Protection cannot be sold together.

Corporate, Enterprise, Public Sector and SMB customers can split their IT departments into which two categories?

• A.IT outsourced or IT Contract dependent
• B.Internal or External
• C.Managed IT and Partially Managed IT
• D.IT Managed or Non IT Managed