Online Access Free HP2-H33 Practice Test

Which service is part of data and hardware protection?

• A.Onsite repair
• B.Defective media retention
• C.Printer installation
• D.Maintenance kit

What is included in the defective media retention service?

• A.It allows the HP technician to come onsite and replace the non-functioning device with a new one.
• B.It allows the HP technician to use refurbished parts to complete a repair.
• C.It allows the customer to retain the defective drives that are repaired.
• D.It allows the HP technician repairing the device to keep the defective part.

A customer is three months from the expiration of their existing service engagement. When you discuss a renewal, they express a desire to keep their existing hardware with a higher level of service. They would also like to manage all their devices under one agreement with multiple payment terms. A review of their hardware inventory shows that it is supported for one more year.
Which renewal option should you offer?

• A.HP Post-Warranty Care Pack
• B.Upgrading with HP Contract
• C.Hardware Refresh
• D.Purchasing an extended warranty

Which HP PPS Service is paid as an up-front cost at the time of the purchase?

• A.HP Priority Services
• B.HP Custom Contractual Services
• C.HP Standard Contractual Services
• D.HP Care Pack Services

Which trigger is a good indicator of an opportunity to offer HP Care Pack Services? (Select three.)

• A.A customer needs an onsite technician to support the hardware fleet.
• B.A customer needs to be able to add or remove devices from the same service engagement.
• C.A customer is concerned about potential security breaches by irresponsible employees.
• D.A customer has a high volume of sensitive data to protect.
• E.A customer requires project management to deploy personal systems.
• F.A customer has established security policies and procedures.