Online Access Free HP5-H10D Practice Test

Which statements help you discover needs of HP Contractual Services? (Select three.)

• A.Would the customer benefit from an up-front payment?
• B.Is it to cover new equipment?
• C.Does the customer environment contain multi-vendor equipment to support?
• D.Does the customer need to have one service agreement per serial number?
• E.Is there an RFP for services?
• F.Would the customer fleet support solution benefit from onsite engineers?

Which trigger is a good indicator of an opportunity to offer HP Care Pack Services? (Select three.)

• A.A customer requires project management to deploy personal systems.
• B.A customer needs to be able to add or remove devices from the same service engagement.
• C.A customer has a high volume of sensitive data to protect.
• D.A customer is concerned about potential security breaches by irresponsible employees.
• E.A customer needs an onsite technician to support the hardware fleet.
• F.A customer has established security policies and procedures.

When is the best time to propose HP Contractual Services for hardware already covered with HP Next
Business Day Onsite Care Pack Service?

• A.Upon expiration of a service engagement
• B.At the time of the HW purchase
• C.Any time during the hardware lifecycle
• D.Prior to the HW purchase

Which type of HP Care Pack Service helps to eliminate the negative effects of equipment downtime on a
customer's business?

• A.Hardware Protection Services
• B.Mitigation of Risk Services
• C.Data Protection Services
• D.Equipment Deployment Services

What is true about the difference between HP Contractual Services and HP Care Pack Services?

• A.HP Contractual Services apply to global customers. HP Care Pack Services are intended for US
  customers
• B.HP Contractual Services can provide a flexible solution adapted to a customer's needs when the HP
  Care Pack Services offerings are not suitable
• C.HP Contractual Services integrate devices into existing environments. HP Care Pack Services are
  intended for new environments.
• D.HP Contractual Services provide outsourcing for mundane IT services. HP Care Pack Services do not
  offer IT outsourcing.