Question 491

An audit of an organization's claims department determined that a large number of duplicate payments had been issued due to problems in the claims processing system. During the exit conference, the vice president of the claims department informed the auditors that attempts to recover the duplicate payments would be initiated immediately and that the claims processing system would be enhanced within six months to correct the problems. Based on this response, the chief audit executive should:
  • Question 492

    Which of the following statements describes an engagement planning best practice?
  • Question 493

    If participants in a control self-assessment workshop begin breaking their agreed-upon ground rules, the facilitator should:
  • Question 494

    What decision-making approach should a facilitator initiate if a group addresses an unfamiliar situation during a control self-assessment session?
  • Question 495

    Questions used to interrogate individuals suspected of fraud should: