Question 11

Which two of the following options are an advantage of using a sampling plan for the audit?
  • Question 12

    CleanHavenServices is a national dry cleaning and laundry organisation with 50 shops. You are conducting an EMS surveillance audit of the Head Office and are sampling environmental performance measurements. You find that all failures to meet compliance criteria originate from five shops in the same region. Most of these failures relate to the release of volatile organic compounds (VOCs), which exceed regulatory limits. The Environmental Manager tells you that these are the oldest shops in the organisation. He states that the cleaning equipment needs replacing, but the organisation cannot afford it now. He was instructed six months ago by Head Office to stop monitoring the air quality in the five shops.
    On raising the matter with senior management, you are told that there are environmental objectives to replace the equipment in these shops over the next five years, which will eventually solve the problem.
    After further auditing, you raised four nonconformities against ISO 14001.
    Based on the scenario, select the four options which best describe the evidence for raising such nonconformities.
  • Question 13

    The audit lifecycle describes the ISO 19011 process for conducting an individual audit.
    Which two of the following are part of conducting the audit activities?
  • Question 14

    During discussions with the individual(s) managing the audit programme of a certification body, the EMS Manager of the client organisation asks that only one auditor be used for the audit duration to save on travel expenses.
    Which combination of the following responses should the individual(s) managing the audit programme make?
    Select two.
  • Question 15

    Which one of the following options is the definition of an interested party in an EMS?