Online Access Free ITIL-4-DITS Practice Test

An IT manager is creating a business case to justify the investment required to replace existing technology with new cloud services to support a digital transformation strategy.
What should be described in the section on opportunity cost?

• A.The ongoing cost of maintaining and supporting the cloud services
• B.The technology and resource costs of migrating to the cloud services
• C.The estimated increase in revenue generated from sales of the new services
• D.The value that would be generated if the organization made a different investment

An organization is developing an innovative way of using technology to help them meet regulatory requirements for healthcare products more easily. This will enable them to provide new products and services to retail, general practitioners, and hospital consumers faster and at a lower price than their competition.
Which term BEST describes this process?

• A.Market relevance
• B.Industry disruption
• C.Ecosystem disruption
• D.External focus

An organization is entering a new market with a range of services. Similar services already exist in the market, and the demand is high.
Which is the BEST approach to pricing and charging for the services in the new market?

• A.Adopt a short-term increase in the pricing and margins
• B.Ensure service costs are clear to the consumers to help regulate prices
• C.Establish long-term contracts with fixed prices to help secure future income
• D.Adjust competitive prices for the market and competition

An organization has identified an opportunity to provide increased value to the healthcare user market. It wants to provide online access to healthcare services before its competition.
Which is the NST value proposition for the healthcare user market to include in the strategy?

• A.Shareholder will receive Improve dividends from increased proms without significant Investment
• B.Consumers will be able to access advice and request prescriptions quickly at al limes without attending a medical facility
• C.Healthcare professionals will be able to promote the services to healthcare users and reduce costs
• D.The organization will be able to utilize Innovative technology to develop software apps in faster times to market

An organization has identified three initiatives to support a digital transformation strategy:
1. Upgrading technology
2 Adopting new software development approaches
3. Changing the structure of teams and departments
The project, management office has been tasked with Identifying and developing the business case(s) needed to review these initiatives Which is the BEST approach to take when creating the business case(s)?

• A.Create three different business cases providing justification for each Initiative
• B.Create one business case for the organizational change, and another for the remaining Initiatives
• C.Create one single business case that provides justification for all three initiatives
• D.Create one business case for the technology upgrade, and another for the remaining Initiatives