Online Access Free ITIL-4-Practitioner-Release-Management Practice Test

What automation tools should be used to help a release manager understand how the organization's services are related to one another?

• A.Analysis and reporting tools
• B.Monitoring and event management tools
• C.Enterprise architecture tools
• D.Work planning and prioritization tools

A retail organization is hiring a new release manager. The vacancy description indicates that successful candidates should have good knowledge of technologies and platforms used by the organization, good knowledge of ITIL and DevOps, and experience in retail. What other skill is important to the release management role?

• A.Project planning and coordination
• B.Knowledge of service management frameworks
• C.Understanding of the organization's business
• D.Technical expertise

An organization manually checks that releases of new or changed products/services have been successfully completed. Which tools should be used to automate this process?

• A.Analysis and reporting tools
• B.Monitoring and event management tools
• C.Enterprise architecture tools
• D.Workflow management and collaboration tools