Question 21

Northern Trail Outfitters (NTO) uses Salesforce to track leads, opportunities and order details that convert leads to customers. However, Orders are managed by an external (remote) system. Sales representatives want to view and update real-time order information in Salesforce. NTO wants the data to only persist in the external system.
Which type of Integration should an architect recommend to meet this business requirement?
  • Question 22

    Which WSDL should an architect consider when creating an integration that might be used for more than one salesforce organization and different met
  • Question 23

    Given the diagram below, a Salesforce org, middleware, and Historical data store (with
    20million records and growing) exists with connectivity between them
    Historical records are archived from Salesforce and moved to Historical Data store (which houses 20M records and growing; fine-tuned to be performant with search queries).
    Call center agents use Salesforce, when reviewing occasional special cases, have requested access to view the related historical case items that relate to submit cases.
    Which mechanism and patterns are recommended to maximize declarative configuration?
  • Question 24

    Sales representatives at Universal Containers (UC) use Salesforce Sales Cloud as their primary CRM. UC owns a legacy homegrown application that stores a copy of customer dataas well. Sales representatives may edit or update Contact records in Salesforce if there is a change.
    Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:
    1. When a Contact record in Salesforce is updated, the external homegrown application should be
    2. The synchronization should be event driven.
    3. The integration should be asynchronous.
    Which option should an architect recommend to satisfy the requirements?
  • Question 25

    A customer of Salesforce has used Platform Events to integrate their Salesforce instance with an external third party Artificial Intelligence (AI) system. The AI system provides a prediction score for each lead that is received by Salesforce. Once the prediction score is received, the lead information is saved to Platform events for other processes. The trigger on the Platform Events is failing once this was rolled out to Production.
    What type of monitoring should the Integration Consultant have considered to monitor this integration?