Question 101
Universal Containers would like their end users to be able to periodically import lists of leads into the Salesforce lead object. What tool should an architect recommend to support this?
Question 102
Universal Containers is implementing Salesforce, including a new business process for order management. All Opportunities that reach the Close -Won stage need to be sent to an order management system. When this Opportunity is marked as Complete, a record must be created in their billing system. After the bill is processed, their billing system will be marked as Paid. Each status change from each system must be reflected in Salesforce so call center agents can answer questions about the status of a customer order. All system administrators have agreed to use recent Production data to seed their test systems. What types of sandbox should an Architect recommend end-to-end testing occur in? Choose 2 answers
Question 103
A large B2C customer is planning to implement Salesforce CRM to become a Customer centric enterprise.
Below, is their current system landscape diagram.

The goals for implementing Salesforce follows:
1. Develop a 360 view of customer
2. Leverage Salesforce capabilities for Marketing, Sales and Service processes
3. Reuse Enterprise capabilities built for Quoting and Order Management processes Which three systems from the current system landscape can be retired with the implementation of Salesforce?
Choose 3 answers
Below, is their current system landscape diagram.

The goals for implementing Salesforce follows:
1. Develop a 360 view of customer
2. Leverage Salesforce capabilities for Marketing, Sales and Service processes
3. Reuse Enterprise capabilities built for Quoting and Order Management processes Which three systems from the current system landscape can be retired with the implementation of Salesforce?
Choose 3 answers
Question 104
Universal Containers is replacing a home-grown CRM system. Currently, a .Net application runs a batch process to query the CRM system nightly and create a CSV file that is picked up via SFTP and loaded to a SQL database.
What technology should an architect use to minimize custom development when replacing the CRM system with Salesforce?
What technology should an architect use to minimize custom development when replacing the CRM system with Salesforce?
Question 105
Northern Trail Outfitters has a registration system that is used for workshops offered at its conferences.
Attendees use a Salesforce community to register for workshops, but the scheduling system manages workshop availability based on room capacity. It isexpected that there will be a big surge of requests for workshop reservations when the conference schedule goes live.
Which integration pattern should be used to manage the influx in registrations?
Attendees use a Salesforce community to register for workshops, but the scheduling system manages workshop availability based on room capacity. It isexpected that there will be a big surge of requests for workshop reservations when the conference schedule goes live.
Which integration pattern should be used to manage the influx in registrations?
