Question 11
Sales representatives at Universal Containers (UC) use Salesforce Sales Cloud as their primary CRM. UC owns a legacy homegrown application that stores a copy of customer dataas well. Sales representatives may edit or update Contact records in Salesforce if there is a change.
Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:
1. When a Contact record in Salesforce is updated, the external homegrown application should be
2. The synchronization should be event driven.
3. The integration should be asynchronous.
Which option should an architect recommend to satisfy the requirements?
Both Salesforce and the homegrown application should be kept synchronized for consistency. UC has these requirements:
1. When a Contact record in Salesforce is updated, the external homegrown application should be
2. The synchronization should be event driven.
3. The integration should be asynchronous.
Which option should an architect recommend to satisfy the requirements?
Question 12
A customer is migrating from an old legacy system to Salesforce. As part of the modernization effort, they would like to integrate al existing systems that currently work with their legacy application with Salesforce.
Which three constraints and pain-points should an integration architect consider when choosing the integration pattern/mechanism?
Choose 3 answers
Which three constraints and pain-points should an integration architect consider when choosing the integration pattern/mechanism?
Choose 3 answers
Question 13
A company in a heavily regulated industry requires data in legacy systems to be displayed in Salesforce user interfaces (UIs). They are proficient in their cloud-based ETL (extract, transform, load) tools. They expose APIs built on their on-premise middleware to cloud and on-premise applications.
Which two findings about their current state will allow copies of legacy data in Salesforce?
Choose 2 answers
Which two findings about their current state will allow copies of legacy data in Salesforce?
Choose 2 answers
Question 14
Universal containers uses a legacy system to receive and handle Level 1 service requests, and Salesforce service Cloud for Level2 requests and above, Cases will be pushed from the legacy system to Service Cloud by a nightly batch process. Once the cases are closed in SF, the case needs to be updated in the legacy system as soon as possible.
How should the Technical Architect recommend that case status be updated in the legacy system?
How should the Technical Architect recommend that case status be updated in the legacy system?
Question 15
UC leverages external MDM as the customer master. When an agent creates or updates an account in Salesforce, it must be created/updated in MDM before it is saved in Salesforce. Sales users should be allowed to navigate to other pages while the account record is saved.
What is the recommended approach?
What is the recommended approach?
